FAQ

This page is designed to answer some questions you may have regarding the Big Deals Store.

How do I make a purchase? Locate the item(s) that you would like to buy and place them in the shopping cart. When you are finished shopping click on the checkout button located on the shopping cart page. If you have made purchases before, now would be the time to sign in. Otherwise, enter in your personal information and continue. There are a couple of payment options for you to choose from.
My password does not work. What now? Please email: wptwbigdeals@gmail.com to have your password reset
How long does it take to get purchased items? Your order will be filled within 1-2 days but please allow 3-5 business days to receive them in the mail. 
What is your return policy? Due to the discounted prices of our offerings we do not allow items to be returned. All sales are final so be certain of your purchase before you buy.
Can I print items from my computer? No, all purchases will be mailed to you within 1-2 business days unless the particular item is eligible for digital redemption.

How do I redeem digital certificates? You can refer to our mobile app which is where you will find any digital certificates you have.